About Hoang Gia Air
"With you on every flight - elevating your travel experience"
Hoang Gia Air is a pioneer in passenger meet-and-greet and assistance services at airports across the country. We proudly deliver travel experiences that are comfortable, fast and reassuring for all passengers - from busy business travelers and tour groups to families with young children and first-time flyers.
With a professional, flexible team who place customer satisfaction first, Hoang Gia Air accompanies every step of the journey: arrivals assistance, priority check-in support, special assistance and rapid handling of unexpected situations.
In parallel, Hoang Gia Air offers express air freight services, meeting fast, reliable pickup-and-delivery needs across all 22 airports in Vietnam. All processes are optimized to ensure speed, safety and cost efficiency for our customers.
We believe every passenger deserves a smooth and complete journey. Hoang Gia Air is proud to provide these values - peace of mind, thoughtfulness and professionalism in every service.
Vision
To become the leading passenger meet-and-greet and assistance provider in Vietnam, expand coverage to major airports and set a new standard for aviation support services - faster, more convenient and more humane.
Mission
- Deliver seamless journeys that reduce travel stress.
- Ensure transparent, accurate and absolutely safe processes.
- Continuously improve service quality and train a professional workforce.
- Build a respectful and growth-focused work environment.
Core Values
Principles that guide everything we do
Customer Centricity
Putting customers first, understanding and meeting their needs is the compass for all our activities.
Superior Quality
Committed to delivering high-quality, standardized and reliable services at every stage.
Professional Staff
Investing in training and developing a professional, enthusiastic and dedicated team.
Innovation & Creativity
Continuously innovating, improving processes and applying technology to enhance customer experience.
We believe every passenger deserves a smooth and complete journey.